Hospital Bed Rental – Same Day Delivery | Starting At $150

Last Updated: June 20, 2025

Thank you for shopping with Hospital Bed Rental Inc. We are committed to providing high-quality medical equipment and a fair return experience. Please read our return and refund terms carefully.

1. 30-Day Return Window

You may return your product within 30 days from the date of delivery. To qualify for a return:

  • The item must be unused, in original packaging, and in new condition.
  • You must contact us in advance to obtain return approval.

2. Return Initiation

To initiate a return, please contact our customer service:

3. Return Options and Fees

Returns at Delivery:
If you refuse the product at the time of delivery, you will receive a full refund with no restocking or return shipping fees.

Returns After Delivery:
If you accept the delivery but later request a return:

  • A 20% restocking fee will apply.
  • You are responsible for the return shipping cost.
  • The return must be approved and comply with unused condition standards.

4. Return Shipping Address

Return instructions and the nearest warehouse address will be provided upon approval based on your location.

5. Non-Returnable Items

The following items are final sale and not eligible for return or refund:

  • Products marked as “Final Sale”
  • Opened or used equipment
  • Customized or hygienic products (e.g., mattresses, cushions, or medical disposables)

6. Refund Timeline

Once we receive and inspect your returned item:

  • Refunds are processed within 5–7 business days
  • Credit will be issued to the original payment method

7. Customer Notification of Policy Updates

Whenever we make significant changes to our Return and Refund Policy or any other customer-facing policies, we notify our customers through one or more of the following methods:

  • Website banner or notification
  • Direct email to the address on file
  • Updated effective dates on the policy page

We are committed to keeping you informed of any important updates.

8. Contact Information

If you have questions, please contact us:

 

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