1. Information We Collect

We collect the following information to process orders, provide services, and improve user experience:

• Full name
• Email address
• Phone number
• Billing address and shipping address
• Payment information (processed securely via our third-party provider)
• Automatically collected data (e.g., IP address, browser type, device data) via analytics tools

2. How We Use Your Information

• To process and fulfill orders placed on our website
• To communicate order updates and support
• For billing and transaction processing
• For advertising and remarketing via tools like Google Ads and Meta Ads
• For site analytics using Google Analytics and similar platforms
• To comply with legal or regulatory obligations

3. Sharing Your Information

We may share necessary personal information with trusted third parties, including:

• Payment processors (e.g., Square) for secure transaction handling
• Shipping and logistics partners to deliver your orders
• Advertising platforms (e.g., Google, Meta) for marketing and remarketing campaigns
• Website and analytics services for site performance tracking

We only share data required for the function of these services and ensure all partners meet appropriate privacy and security standards.

4. Data Retention

We retain your personal data as long as necessary to fulfill your order, provide support, or meet legal obligations. You may request removal of your data or account at any time by contacting us (see Section 8).

5. Your Rights

As a customer, you have the right to:

• Access, correct, or update your personal information
• Request account or data deletion
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us directly.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

7. Data Security

Your personal information is stored and transmitted using SSL encryption. Our site is hosted on WooCommerce and secured using industry-standard safeguards to protect your data from unauthorized access or disclosure.

8. Contact Information

If you have questions, requests, or concerns about your privacy, please contact us:

• Phone: +1 (888) 213-7726
• Email: info@hospitalbedrent.com
• Business Address: 2233 Argentia Rd, Suite 302, Mississauga, ON L5N 2X7, Canada
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

9. Policy Updates and Notification

We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we do:

• We will update the “Last Updated” date above
• We may notify you via email or through a notice on our website

Your continued use of our services constitutes acceptance of any changes made.